Privacy policy
Privacy Policy
Effective Date: August 2026
At Erode Rifles, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website, purchase our products, contact us, or use any of our services.
By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. About Us
Erode Rifles
Therkupallam Road, Opp. SDS Garden,
Keel Thindal, Thindal,
Erode, Tamil Nadu – 638012, India
📞 +91 99948 93337
📞 +91 98429 91959
2. Information We Collect
Depending on how you interact with our website, we may collect the following information.
Personal Information
- Full Name
- Mobile Number
- Email Address
- Billing Address
- Shipping Address
- City
- State
- Postal Code
- Country
Order Information
When you place an order, we collect information including:
- Products Ordered
- Order Value
- Order History
- Payment Status
- Shipping Information
- Delivery Details
Payment Information
Payments made through our website are securely processed by our authorized payment gateway partners.
Erode Rifles does not collect, store, or have access to your complete debit card, credit card, CVV, UPI PIN, net banking credentials, or other sensitive payment information.
Payment information is processed directly through secure third-party payment gateways in accordance with their respective privacy and security standards.
Device & Technical Information
When you visit our website, we may automatically collect:
- IP Address
- Browser Type
- Device Type
- Operating System
- Language Preference
- Date & Time of Visit
- Referring Website
- Pages Viewed
- Session Duration
Cookies & Similar Technologies
We use cookies and similar technologies to:
- Improve website performance
- Remember customer preferences
- Maintain shopping cart sessions
- Analyze website traffic
- Improve customer experience
- Support marketing and advertising activities
You may disable cookies through your browser settings. However, some website features may not function properly.
3. How We Use Your Information
We may use your information for the following purposes:
- Process and fulfill orders
- Verify payments
- Arrange shipping and delivery
- Provide customer support
- Respond to enquiries
- Send order confirmations
- Share shipping updates
- Process refunds
- Handle warranty claims
- Improve website functionality
- Improve our products and services
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send promotional communications where you have provided consent
4. Marketing Communications
If you choose to subscribe to our newsletter or promotional updates, we may send information regarding:
- New Products
- Product Launches
- Special Offers
- Seasonal Promotions
- Store Announcements
- Educational Content
You may unsubscribe at any time by using the unsubscribe link or by contacting us.
5. Sharing of Information
We respect your privacy.
We do not sell, rent, or trade your personal information to third parties.
Your information may only be shared with trusted service providers when necessary to operate our business.
These may include:
- Shopify
- Payment Gateway Providers (such as CC Avenue)
- Courier & Logistics Partners
- Email Service Providers
- SMS Service Providers
- WhatsApp Business Services
- Customer Support Platforms
- Website Analytics Providers
- Government or Regulatory Authorities where required by law
All such parties are expected to use your information only for the services they provide.
6. Legal Disclosure
We may disclose your information if required to:
- Comply with applicable laws
- Respond to legal requests
- Protect our legal rights
- Prevent fraud
- Protect customers
- Enforce our Terms of Service
7. Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
- Destruction
While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is completely secure.
8. Data Retention
We retain your information only for as long as necessary to:
- Complete your orders
- Provide customer support
- Maintain business records
- Comply with tax and legal obligations
- Resolve disputes
- Enforce agreements
When information is no longer required, it is securely deleted or anonymized.
9. Your Rights
Subject to applicable law, you may request to:
- Access your personal information
- Correct inaccurate information
- Update your contact details
- Delete your personal information where legally permissible
- Withdraw consent for marketing communications
- Request information regarding the processing of your personal data
Requests may be submitted to:
We will make reasonable efforts to respond within a reasonable timeframe.
10. Children's Privacy
Our website and services are intended for individuals who are legally eligible to purchase our products.
We do not knowingly collect personal information from children under the age of 18.
If we become aware that information has been collected from a minor without appropriate authorization, we will take reasonable steps to delete such information.
11. Third-Party Websites
Our website may contain links to third-party websites, including social media platforms and external services.
We are not responsible for the privacy practices or content of those websites.
We encourage you to review their respective privacy policies before providing any personal information.
12. Third-Party Services
Our website may utilize services provided by third parties, including but not limited to:
- Shopify
- CC Avenue
- Google Analytics
- Google Maps
- Meta Pixel
- WhatsApp Business
- Courier & Logistics Providers
These services operate under their own privacy policies.
13. International Data Processing
Some third-party service providers may process or store data on servers located outside India.
By using our website, you acknowledge that your information may be processed in accordance with the privacy and security practices of those providers.
14. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.
The updated version will be published on this page with a revised Effective Date.
Continued use of our website after such updates constitutes acceptance of the revised Privacy Policy.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Erode Rifles
📍 Therkupallam Road, Opp. SDS Garden,
Keel Thindal, Thindal,
Erode, Tamil Nadu – 638012, India
📞 +91 99948 93337
📞 +91 98429 91959
Consent
By accessing or using the Erode Rifles website, creating an account, placing an order, submitting an enquiry, or otherwise interacting with our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. Your continued use of our website constitutes your consent to the collection, use, storage, and disclosure of your information as described herein.